IBPS Clerk CRP CSA Recruitment 2025 – Apply Online for Customer Service Associate Posts

🏢 Short Introduction

The Institute of Banking Personnel Selection (IBPS) has released the official notification for the Common Recruitment Process (CRP CSA-XV) to fill Customer Service Associate (Clerical Cadre) vacancies in participating public sector banks for the year 2026-27.
This is a prestigious government bank job opportunity for graduates seeking a stable career in the banking sector.
If you dream of joining a reputed bank and serving customers, this is your golden chance. Apply with confidence and secure your future in banking!

Publish Date: 03/08/2025

📝 Name of the Organization

Institute of Banking Personnel Selection (IBPS) – Participating Public Sector Banks

📢 Advertisement Number

CRP CSA-XV Notification 2025

📅 Important Dates for IBPS Clerk CRP CSA Recruitment 2025

Activity	Date
Online Registration Start Date	01 August 2025
Online Registration Last Date	21 August 2025
Pre-Exam Training	September 2025
Prelims Admit Card Release	September 2025
Preliminary Exam	October 2025
Prelims Result	November 2025
Main Exam	November 2025
Provisional Allotment	March 2026

💸 Application Fee for IBPS Clerk CRP CSA Recruitment 2025

Category	Fee
General / OBC / EWS	₹850
SC / ST / PwBD / ESM	₹175

Payment Mode: Online through Debit Card, Credit Card, UPI, Net Banking

🎂 Age Limit for IBPS Clerk CRP CSA Recruitment 2025

– Minimum Age: 20 years
– Maximum Age: 28 years (Born between 02.08.1997 and 01.08.2005)

Age Relaxation:
– SC/ST: +5 years
– OBC (NCL): +3 years
– PwBD: +10 years
– Other categories as per Govt. rules

📊 Total Vacancies of IBPS Clerk CRP CSA Recruitment 2025

Vacancies are state-wise and category-wise as per Annexure-I of the notification. These are tentative and subject to change based on participating bank requirements.

📊 Vacancy Details – IBPS CRP CSA Recruitment 2025

Below are the state-wise and bank-wise vacancies for Customer Service Associate posts as per the IBPS notification. Vacancies are indicative and subject to change.

📊 State/UT-wise Total Vacancies – IBPS CRP CSA Recruitment 2025

State / UT	Total Vacancies
Andaman & Nicobar	13
Andhra Pradesh	367
Arunachal Pradesh	22
Assam	204
Bihar	308
Chandigarh	63
Chhattisgarh	214
Dadra & Nagar Haveli, Daman & Diu	35
Delhi	416
Goa	87
Gujarat	753
Haryana	144
Himachal Pradesh	114
Jammu & Kashmir	61
Jharkhand	106
Karnataka	1170
Kerala	330
Ladakh	5
Lakshadweep	7
Madhya Pradesh	601
Maharashtra	1117
Manipur	31
Meghalaya	18
Mizoram	28
Nagaland	27
Odisha	249
Puducherry	19
Punjab	276
Rajasthan	328
Sikkim	20
Tamil Nadu	894
Telangana	261
Tripura	32
Uttar Pradesh	1315
Uttarakhand	102
West Bengal	540

📓 Educational Qualification – IBPS CRP CSA Recruitment 2025

Candidates applying for the post of Customer Service Associate (CSA) must meet the following educational requirements:

Qualification Requirement	Details
Minimum Education	Graduation in any discipline from a recognised University.
Computer Knowledge	Must have working knowledge of computers (certificate/diploma/degree in computer operations or studied computer as a subject in school/college).
Local Language	Must be able to read, write, and speak the official language of the state/UT applied for.
Final Year Students	Can apply only if they have completed graduation and can produce proof by the last date of registration.
Ex-Servicemen	15 years of service in the Armed Forces with Army Special Certificate of Education (or equivalent) and eligible for civil employment.

(Refer to the official IBPS notification for detailed eligibility conditions.)

(Visit official website for detailed info)

📚 Exam Pattern – IBPS Clerk CRP CSA Recruitment 2025

The selection process for Customer Service Associate (CSA) consists of two main online exams – Preliminary Examination and Main Examination. Both are computer-based objective tests.

1️⃣ Preliminary Examination

Subject	No. of Questions	Maximum Marks	Time
English Language	30	30	20 min
Numerical Ability	35	35	20 min
Reasoning Ability	35	35	20 min
Total	100	100	60 min

Note: There is a negative marking of 0.25 marks for each wrong answer.

2️⃣ Main Examination

Subject	No. of Questions	Maximum Marks	Time
General / Financial Awareness	40	50	20 min
General English	40	40	35 min
Reasoning Ability & Computer Aptitude	40	60	35 min
Quantitative Aptitude	35	50	30 min
Total	155	200	120 min

Note: The Main Examination also has negative marking of 0.25 marks for each wrong answer. The time limit is separately allocated for each section and cannot be transferred.

(Refer to the official IBPS notification for complete syllabus and pattern details.)

💰 Salary for IBPS Clerk CRP CSA Recruitment 2025

Post: Customer Service Associate (CSA)

Pay Stage	Basic Pay (₹)
Starting	24,050
After 3 years	28,070
After 6 years	33,020
After 10 years	41,020
After 17 years	57,400
After 18 years	61,800
Maximum	64,480

Allowances & Perquisites: In addition to the basic pay, CSAs are eligible for various allowances such as Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, and other benefits as per the rules of participating banks.

(Refer to the official IBPS notification for full details.)

🖊️ How to Apply – IBPS Clerk CRP CSA Recruitment 2025?

Candidates must apply online only through the official IBPS website. Follow the steps below to complete your application successfully:

Step	Instructions
1	Visit the official IBPS website: www.ibps.in
2	Click on the link for CRP CSA-XV Recruitment and select Apply Online.
3	Register as a new user by providing basic details like name, email, and mobile number to generate a registration ID and password.
4	Login using your registration ID and password.
5	Fill in the application form carefully with personal, educational, and communication details.
6	Upload scanned copies of your photograph, signature, left thumb impression, and handwritten declaration in the prescribed format.
7	Review your application and make corrections if needed before final submission.
8	Pay the application fee online via Debit Card, Credit Card, UPI, or Net Banking.
9	Submit the application and take a printout of the confirmation page for future reference.

Important: Keep your registration ID and password safe for future login and admit card download.

(Refer to the official IBPS notification for complete application instructions.)

📝 Selection Process for IBPS Clerk CRP CSA Recruitment 2025

1. Preliminary Exam (Objective Test – 100 Marks)
2. Main Exam (Objective Test – 200 Marks)
3. Local Language Proficiency Test
4. Document Verification
5. Provisional Allotment